Bosch is an industry leader in ADAS. Having diagnostic licensing agreements with all major OEMs, it had the most complete vehicle coverage and a clear advantage over others in the market.
The decision to invest in Mitchell’s solution was made easier because Robert Jr.’s great working relationship with his local representative, Luke Burger, made the whole investment process smooth and easy.
“Luke always goes above and beyond for us so there was great trust there,” said Robert Jr.
After Lloyd’s purchased the tools in 2021, Mitchell held intense, two-day training for the Lloyds at their facility to train them on the calibration equipment.
“We had very personal training with the Bosch and Mitchell reps at our vehicle calibration facility,” recalled Robert Jr.
“We took several vehicles from the shop and spent two days setting up the equipment, all the targets, and what to do, not to do,” he said. “The training was better than what we could have asked for.”
To build on his training, he took several I-CAR and manufacturer training courses, and continues to grow his knowledge daily to keep up with latest software powering vehicles today.
Some of the many features Robert Jr. has appreciated about Mitchell’s tools include a complete workflow solution that supports static and dynamic calibrations, scanning and estimating/repair blueprinting. Working with Mitchell’s system will integrate the scan tools directly into the workflow applications used by collision repairers and insurance carriers, assisting in the diagnostic portion of collision repairs.
It makes repairers’ jobs so much simpler when it comes to writing estimates. The MD-500 integrates with Mitchell’s cloud-based solutions, making it easy for repairers to walk around a vehicle, take photos, write an estimate, link directly to the OEM repair information from the DTC, order parts and automatically upload standardized scan and calibration reports.
As a result of this technology investment, Robert Jr. said the equipment has paid for itself within a year because the shop can support the calibration work from other local businesses, whether it’s a glass company, tire/alignment shop or another body shop. Lloyd’s is glad to be ahead of the pack in its area regarding ADAS.
Ultimately, the biggest benefit of Mitchell’s calibration system is time. “It’s expedited the repairs and lessened the cycle time, which is advantageous to the shop and customer,” he said.
Mitchell International, Inc., an Enlyte Company
9771 Clairemont Mesa Blvd, Ste. A
San Diego, CA 92124
www.mitchell.com/diagnostics
Twitter: @MitchellRepair
LinkedIn: @mitchell-international
YouTube: @MitchellIntl
To read more auto body shop profiles in the October 2022 Shop and Product Showcase, click here.
Abby Andrews