May 20
Equipment and Tools: Do You Have The Right Stuff To Be That Super Star?
Learn what tools and equipment you will need to repair today’s automobiles.
Presented by Dave Gruskos, CEO, Reliable Automotive Equipment.
Paint Shop Throughput
Advancing technologies in automotive refinish products and the equipment available today positions collision centers for exceptional paint shop throughput. However, even with the exceptional refinish products and the best equipment available, throughput poses some unique challenges for today’s collision centers. This workshop takes an in-depth look into the key areas that influence paint shop profitability in a negative way. We then look at the practical solutions used by progressive collision centers to improve throughput performance and enable vehicles to flow smoothly through the production process. Participants will learn these foundational principles and how to address the key contributing factors that drain production efficiencies and squash profits in our refinish area.
Presenters include Casey Lund, owner of Collision Leaders, and Rod Cahoy, business development manager, PPG Automotive Refinishes.
Industry Trends Surrounding Scanning and Calibrations
As Advanced Driver Assistance Systems (ADAS) continue to evolve and become more commonplace, industry trends are materializing surrounding scanning and calibrations. Learn about the root causes of these emerging behaviors, how they can affect your business, and solutions to help you better manage your business.
Presented by Dan Risley, vice president, quality repair and market development, CCC.
OE Procedures: Researching Best Practices
The importance of researching OEM procedures is a critical part of the repair process. Create a repeatable research process to help reduce cycle times and increase your average repair order. Learn more about how to complete safe and quality repairs.
Presented by Rhett Holland, collision and insurance vertical business manager with ALLDATA.
OE Technical Procedures: Solving The Mysteries
Presented by Shawn Collins, 3M, advanced application engineer.
Customer Service Best Practices
Customer service is the act of taking care of your customer’s needs. Learn the four interactions that will produce exceptional customer service.
Presented by Mike Anderson, Collision Advice.
To register as an attendee, visit www.midwesttradeshow.org.
Source: Midwest Collision Repair Trade Show
Abby Andrews