Use of Invoicing Systems
The “Who Pays” surveys ask about more than just labor procedures. Nearly two-thirds of shops (64%), for example, now say they use some kind of invoicing system to track and bill for shop supplies used during a repair, such as clips and fasteners, seam-sealer, weld-through primer or other items. That’s up from 41% in 2017.
More than half of those shops (53%) said the invoicing system adds at least $50 of additional revenue per repair, and more than one in five (22%) said their invoice is boosted by $100 or more thanks to accurately tracking and billing for shop supplies with these systems.
Shops can visit www.crashnetwork.com/whopays to take the January “Who Pays” survey, which focuses on not-included refinish labor procedures, or to download results of prior surveys.
John Yoswick